Can I get a refund on my renewal?

You can get a refund within first 14 days of your renewal.

Once the plan is terminated, your programs will be deleted and your learners will be downgraded to audit mode, though their progress will be saved. To complete their courses at that point, they would have to pay a fee themselves.

To get a refund, please go to your Account page and follow the directions under the Payment Amount Due section to submit the request to our support team.