At Coursera for Business, we’re always launching new product features that will help you deliver better learning programs. This month, we’re excited to let you know about some recently released improvements to both the admin and learner experiences, and upcoming initiatives. Read on for more.
Get relevant data insights and reporting
*For Enterprise customers
Understand your learners and their performance. Here are some recently released and upcoming features that enhance data insights and reporting.
- Enhanced learner profiles and reporting. This quarter, we’re introducing the ability to collect, store, and report on more information about learners, like role, location, and business unit. These fields will be incorporated into your reporting. (Coming soon, this feature will be available on an opt-in basis for Enterprise customers. Please reach out to your CSM to request this feature.)
- Track what topics your industry cares about. At Coursera, insights from our 38 million learner base and 1,700 companies we work with help our customers understand the skills of the future—including how their competitors are investing in those skills. To help you better target learning interventions, we recently released the Industry Trends dashboard (Beta) which allows you to see industry trends for domains and competencies based on data across industries, geographies, and company sizes. (Released March’19)Thank you again for supporting Coursera for Business.
- Understand the full picture of your learning efforts for Unlimited licenses. Last month, we also released utilization dashboards for customers who purchased Unlimited licenses. With this recent dashboard, utilization is measured as employees who register, join, and enroll in at least one course. (Released March’19)
More robust program management
We are introducing new features to help you navigate your program management more easily. Specific improvements include:
- New admin portal. The refreshed admin portal will surface more relevant data, make it easier to configure your programs, and make dashboards easier to access. We will also begin releasing in-product notifications and tutorials to help you discover and navigate your tools more easily. (Coming soon for all customers)
- Uncapped invitations. Previously, admins were only able to invite as many people as they had licenses or enrollments purchased. We have removed the “cap” on invitations, allowing you to send as many invitations as they need to fill seats and/or use their enrollments. (Released Apr’19 for Enterprise customers)
- Whitelisted domains. Whitelist your organization’s email addresses to make joining a program even easier. After you create a program, you have the option to share that link with your program page. Anyone with the link to the program page will be able to join that program. (This feature was made available starting March’19 on an opt-in basis for Enterprise customers. Please contact your CSM to request to enable this feature.)
- Organize courses into Collections. With the new Collections tool, you can organize courses into groups that align with your training objectives. You can access this functionality through the Curriculum tab of the Program Settings. For a tutorial, visit the help topic here. (Released March’19 for Enterprise customers)
Drive learner enrollments
We are continually testing and improving the course browsing experience to encourage learners to enroll in courses.
- Upcoming Improvements to the Learner Experience (for select customers)
Beginning this month and continuing through the quarter, we will roll out improvements to the learner experience to improve discovery, user experience, and enrollments. Coming soon:
- Improved discoverability. Learners will see a drop-down menu next to the search bar and an improved search UX with filters
- Improved UX. Tabs will separate a learner’s enrolled courses from the whole program catalog. Learners will also see Collections titles displayed above course tiles
- Improved flow. Removal of extraneous links and calls-to-action within the course discovery experience that do not encourage learners to enroll
- Upcoming Tests to the Learner Experience (for select customers)
- Smarter course recommendations for learners with open catalog access
- Curated course videos embedded within the catalog and course description pages that learners can watch prior to enrolling
Learner experience improvements and tests will not affect your administration experience or your program content.
Spring cleaning & overall feature maintenance
*For all customers
In the spirit of spring cleaning, we will conduct overall feature maintenance and make holistic UX improvements, including sunsetting rarely-used features and buttons on both the learner and admin side.
Coursera for Business Product Advisory Council
*For all customers
If you have any questions or feedback about our product work, we want to learn from you. To that end, we have established the Coursera for Business Product Advisory Council and invite you to apply to join this initiative here.
On behalf of the entire team, we look forward to another quarter of continued partnership and learning together. Onward and upwards!