Customize invitation messages

Administrators of learning programs can:

• Write, save, and update a custom message that will be automatically added to system-generated invitation emails
• Write, save, and update a default custom message at the organization level so that it can be used automatically across all learning programs
• Override the organization level custom message with a default custom message at the program level so that it can be used automatically for a specific learning program

After reading this article, you will know:

1. how to add or change a custom message at both the organization and program levels
2. the formatting options available to custom messages
3. the character limits for custom messages

Add or change a custom message

To add or change a custom message at the organization level:

1. Log into your Coursera Learning Program admin home page
2. Click the global settings dropdown at the top right of the home page
3. Click Settings
4. Scroll to the section titled "Default Program Invitation Custom Message"
5. Add your custom message with title and message body
6. Click Save

To add or change a custom message at the program level:

1. Navigate to the learning program
2. Click Manage Learners
3. Click the Edit invitation message link
4. Add your custom message with title and message body
5. Click Save

Formatting custom messages

When writing custom messages, you can use the buttons inside the tool to:

• Bold text
• Italicize text
• Underline text
• Add bulleted or numbered lists
• Add links

Note: Images and attachments are not supported in custom messages.

Custom message limits

Custom messages are limited to:

• 80 characters for the title
• 1000 characters for the message