Refunds for Small Organizations
If you purchased a small organization plan, you can get a full refund for any reason within 14 days of your purchase. Once your small organization plan is terminated, your programs will be deleted and any program member enrolled in a course from the program will go into to audit mode.
To get a refund for a small organization plan, contact support.
Refunds for Large Organizations
For questions about refunds for large organization plans, please contact your Coursera Account Manager.
Refunds for contract upgrades
Unfortunately, contract upgrades are not returnable and no refunds are available after the purchase of a contract upgrade.